Help & FAQs
General Purchasing Information
You can purchase Acme Brick products through our network of sales offices, showrooms, and authorized distributors. Use our Store Locator or contact us for assistance
Some of our products are available for online purchase, but for larger orders or customized solutions, we recommend visiting a sales office or showroom.
Yes, bulk discounts may be available. Contact your local sales office to discuss your project requirements and pricing.
Finding Locations
Use our online Store Locator tool to find the nearest sales office or showroom.
Product availability varies by location. Contact your local showroom ahead of time to confirm the products you’re interested in are in stock.
Yes, please do! We encourage scheduling appointments to ensure personalized assistance. Contact your nearest showroom to set up a time.
Customer Support
For pricing, availability, and product information, reach out to your local Acme Brick sales office. Use our Store Locator tool to find contact details.
Showroom and sales office hours vary by location. Please check the specific hours listed for your nearest office using our Store Locator tool.
Yes, samples are available. Visit your local showroom to see options or request samples for your project.
Shipping and Delivery
Yes, we offer delivery services. Contact your local sales office for delivery options, pricing, and timelines.
Shipping costs depend on the size of the order, the plant they are made at, and the destination. Your sales office can provide a detailed estimate.
Yes, pickup is available at many locations. Confirm with your local office before arriving.
Product Specific
Cleaning brick depends on the brick itself and type of blemish to be removed. For detailed recommendations please visit – /brochures/brick-cleaning/.
Changing the color of brick is a long term commitment. You might consider a good cleaning to remove surface dirt and bring out the original color. Otherwise be sure to use masonry paints, such as Romabio, and prep the surface properly. Visit – /stories/paint-or-not-paint-here-are-5-tips-painting-brick-walls/
Brickmaking starts with quality natural clay or shale, which is pressed through an extruder, and cut into shapes. This “green” brick is then stacked and fired in a kiln at temperatures up to 2200 degrees Farenheit for up to two days. Once cooled the finished brick is packaged and ready for use. Want to learn more? Check out this tour of the Denton plant. Video is old but still made the same way! https://youtu.be/PVSh1KMe_GA?si=Any82Q0zh07Bxfwa
People who are trained to lay brick are called masons. One of the first jobs ever, bricklaying takes skill and time to do it right. We recommend leaving it to the professionals, but for small projects – you will need mortar, a trowel, something to mix it in, a level foundation, brick, and time.
So you want a brick patio? Excellent! Depending on the size of the area this can be a weekend project or best accomplished with some outside help. Click here for step by step instructions. /stories/beautiful-brick-paver-patio-do-it-yourself-and-save/
The third little piggy got it right, but for more info head here:
/stories/storms-are-coming-here-are-8-ways-prepare-your-home-and-family/
With the Acme Brick 100 Year Limited Guarantee for Homeowners, you can be confident that your brick home will easily outlast your mortgage. Brick homes last lifetimes.
Yes, brick is more expensive than some siding but is also less costly than others. It is important to consider the lifetime and durability of the products. /know-true-value-brick/
New home builders are shocked to discover the range of colors available. Consider your area, what is traditional, what is modern, and of course what you like. Classic reds, clean whites, rustic mingled colors; all are good options. With Acme Brick you can’t go wrong.
/stories/what-are-most-popular-colors-brick-these-might-surprise-you/